I have received a letter from Julianus Inkaso, what I do next?

For the first time, I receive a debt reminder from a debt collection company. What should I do?

Pay the debt by the due date stated in the letter. The most convenient is to pay Julianus Inkaso using the bank link provided in the email. Unpaid bills can be paid using a pre-filled payment order in your internet bank, no matter what device you’re using, no matter where you are. You can also pay at the Julianus Inkaso self-service, available to you 24/7 (hereinafter the Julianus Self-Service).

If you can’t pay your debt in full at once, you can set up a payment schedule.

Sign in HERE! If you have questions, please contact us via the online chat, email klausimai@julianus.lt or call +37052032991. Together we will find a solution!

My contact details are not correct. What should I do?

You have the right to correct your contact details at any time. You will be able to transmit the correct contact details via Julianus Self-Service. Log in HERE. If you have any questions, please contact us using the online chat. If your contact details are correct, you can be sure that all important information will reach you in time.

There is no basis for collecting my debt!

If you have a document (e.g. a payment receipt, a waiver, a court decision, etc.) that proves the claim has no basis, please forward it to us via Julianus Self-Service. You can also email to klausimai@julianus.lt. If you have any questions, please contact us using the online chat. If you are unable to register for self-service, please contact us as soon as possible on +37052032991 and explain the situation. We will suspend debt collection until the claim is clarified.

I'm bankrupt, why do I have to pay my debt?

If you have been declared bankrupt or have been the subject of insolvency proceedings, please inform us in writing at klausimai@julianus.lt. The opening of insolvency proceedings does not immediately release you from paying your debts. Bankruptcy proceedings do not exempt you from paying your current bills! Debts incurred after the announcement of your bankruptcy decision must always be paid!

The debtor is dead, why are you sending debt notifications?

If the debtor is deceased, please inform us in writing at klausimai@julianus.lt.

I have received a debt notification that belongs to a third party. What to do?

Contact information, such as a phone number or address, may change, but very often the service provider is not informed. In this case, debt notifications may be sent using old contact details. If you have received a notification of a debt that belongs to a third party, please inform us by phone +37052032991
or by email to klausimai@julianus.lt. We will process the data and you will no longer be sent the data of other persons.